Hometime

Hometime · Alberta legislation

RTA Residential Tenancies Act

RTA · Consumer Protection Act

Part 3 — Cancellation of Direct Sales Contracts and Time Share Contracts

29 Method of cancellation

Current to 2026-07-14 · Official PDF

(1) A direct sales contract is cancelled on the giving of a notice
of cancellation in accordance with this section.
(2) A notice of cancellation may be expressed in any way as long
as it indicates the intention of the consumer to cancel the direct
sales contract.
(3) The notice of cancellation may be given by any means,
including, but not limited to, personal service, registered mail,
courier or telecopier or by any other method, including orally, by
which the consumer can provide evidence of the date that the
consumer cancelled the direct sales contract.
(4) Where the notice is given other than by personal service or
orally, the notice of cancellation is deemed to be given when sent.
(5) The notice of cancellation may be sent or delivered to the
supplier at the address set out in the direct sales contract or, if the
consumer did not receive a copy of the direct sales contract or the
address of the supplier was not set out in the direct sales contract,
the consumer may send or deliver the cancellation notice
(a) to any address of the supplier on record with the
Government of Alberta,
(b) to an address of the supplier known by the consumer, or
(c) to the salesperson of the supplier at an address known by the
consumer.
RSA 2000

(6) If the consumer is unable to find an address referred to in
subsection (5), the consumer may send or deliver the notice to any
office of the consumer services division of the department whose
Minister is responsible for this Act or to any other place designated
by the regulations.
RSA 2000 cF-2 s29;2005 c9 s13